What personal data is collected?
The information you send us directly
By using ARABESQUE SECURITY MANAGEMENT, you are required to send us information. This is particularly the case when you create an account for an order or reseller account, when you enter your email address for registration to a newsletter or a request by a quote form, when you contact the form contact of the site. This information contains the following data:
The data needed to create an account: your first name, your name, your company name, your address, your email address and your phone (s). This information is never visible on the site. They are only visible to our teams. This information is transmitted in https on our server in Switzerland and stored in our database in order to interact with you when requesting information or orders.
The information we automatically collect
When you use ARABESQUE SECURITY MANAGEMENT, information is collected as and when you experience on the site:
During your connections, we collect information about the pages you visit on the site, the devices you use to connect to your IP connections.
Why do we collect this personal data?
The e-mail address is collected for the creation of a user account, for the sending of e-mails of information as well as for the Newsletter.
The complete identity of your company is used so that you can best meet the cost of transportation to your business.
How are your personal data protected?
We apply the necessary internal security and technological measures to ensure that your data is not lost, misappropriated, accessed or disclosed to third parties – except at the request of a judicial authority, police or any authority authorized by the law. Your information is encrypted on servers based in Switzerland. Access to your user account is protected by your password. You are responsible for the confidentiality of the password and you agree not to communicate it to anyone.
What is the retention period of your personal data?
Unless you request removal, we keep your browsing data for 14 months. If you request the deletion of your account, its deletion (as well as those of all your data) takes effect within 24 hours unless: your account has been suspended or blocked (litigation). We then store your data for a period of 2 years or until the end of the dispute in order to have proof of connection and order for the competent authority’s office-style prosecutions.
Is your data shared with third parties?
We do not allow you to transfer your personal information to third parties for marketing purposes in particular. Your names, first names, email or contact addresses are never assigned. By derogation from this principle, your e-mail address may be disclosed to some of our partners for the sole purpose of excluding you from our retargeting campaigns. For example, we can send Facebook a list of email addresses of our members so that ARABESQUE SECURITY MANAGEMENT’s banner ads are not displayed on their Facebook page.
What is a cookie?
To collect information and facilitate your navigation on the site (for example, to retain your preferences and save you time in the process of certain actions etc.).
To improve our services (for example, to perform audience measurements such as number of visits to the site, number of page views, user activity and frequency of return.
Currently the only cookie used on the site ARABESQUE SECURITY MANAGEMENT is a Google Analytics cookie.
Google Analytics and the RGPD
Currently ARABESQUE SECURITY MANAGEMENT uses the Google Analytics data analysis and statistics system.
Data retention on this site is 14 months.
All ip addresses are anonymized.
What are your rights in relation to your personal data?
VYou can intervene at any time on your account, update your information and preferences, change the settings of your account.
You may at any time withdraw your consent to receive our Newsletters:
by clicking on the unsubscribe link provided in each of our Newsletters, or by contacting us via the ARABESQUE SECURITY MANAGEMENT Contact Form.
Upon withdrawal of the newsletter you will receive a confirmation email with the date of the effective time of the removal of your email address from the newsletter.
In accordance with the regulations in force users of our platform have the following rights:
Right of access: you can access your data to modify it or request a copy of your personal information.
Right of rectification: you can ask ARABESQUE SECURITY MANAGEMENT to correct inaccurate information on its database.
Right of cancellation: you can request the deletion of your personal data.
Right of opposition: You can oppose at any time the processing of your personal data.
Right to limit treatment: You can request the suspension of a treatment concerning the time of an audit.
Right to portability: You may obtain the personal data you have provided in a structured, commonly used and readable format for the computer, ourselves or another controller, where technically possible.
If you have any questions regarding your personal data, you can contact us via our contact form.